Complaints brewing about Hudson Produce bad service

We have received complaints about this establishment (see comments section). What has been your experience? Please post your opinion of this business in the comments section.

DSC03375

DSC03376

300 Albany St # 1

New York, NY 10280-1404

(212) 945-0500

This entry was posted in Beer Wine delivery etc, Deli, Florists, Groceries, Ice Cream, Restaurants. Bookmark the permalink.

13 Responses to Complaints brewing about Hudson Produce bad service

  1. Vernon Hendrix says:

    High quality fresh produce and fair prices. The hot food counter is excellent – quality and service.

  2. FreddyMac says:

    Good delivery service. The only place that delivers after 11:00. THE source for beer and cigs. Nice fruit and vegetables. Outdoor seating is a welcomed addition

  3. Rosalie says:

    The Allegheny County Health Department and Whole Foods Market in Pittsburgh are recalling Jean Perrin Edel de Cleron cheese sold at the East Liberty Whole Foods store for possible Listeria monocytogenes contamination. The recalled cheese was packaged in clear plastic wrap with a Whole Foods Market scale label and a code beginning with 293351. The […]
    After food poisioning on 3/17 from Whole Foods I now subscribe to
    this website – I think you can never be too cautious.

  4. ecm says:

    They charge more for deliveries after 11:00 because they know they have a monopoly. That should be a crime, if it is not already.

  5. John Capiuccino says:

    This is the worst store I’ve even been been in or ordered from. I would never order or enter this store. This evening, a sick friend needed soup and ginger-ale. I called in for a delivery. When the bag arrived, we realized it was the wrong food. We nicely called the owner/manager and asked if he could change the food since my friend has allergies to the food which was delivered. He screamed on the telephone and that he never delivered any food on this day and refused to change the products.

    What is this area coming to?

  6. fran says:

    I have always had a very good experience. The last owners were not nice

  7. JFC says:

    Have had mostly good experiences. The reason the prices are so high is because of the outrageous rent charged by BPCA.

  8. Liz says:

    I don’t think prices are high. Given our limited local options, Gristedes prices are higher and at least Hudson Produce is open 24/7. Being open 24/7 is a service and it doesn’t (and shouldn’t) come for free.

  9. admin says:

    The problem seems to be that JJ produce was so horrific that everyone lowered their standards and thus like Hudson Produce. However, their deli and hot food is scary, and the late night man on duty has egregious customer service when dealing with mistakes or errors in delivery. A place like Battery Place Market would do good business if they stayed open until 12:00 or 1:00 AM.

    Editor

  10. David says:

    I used to go there often to get fruit and stuff. Then one morning I went there for an egg sandwich. I asked the guy for ketchup and he didn’t put on my sandwich. I got to the subway without and was unhappy with my sandwich. I thought no big deal. Then I went again. I asked again for ketchup. He ignored and didn’t put it on. Then I asked again. He yelled at me and told me that I could do it myself with ketchup packets. I told him there is a ketchup bottle right in front of him and no I don’t want to do packets on the subway. He said he already wrapped the sandwich up. He took the sandwich and threw it in the garbage and remade it. Why? I don’t know. I don’t see the problem. I certainly don’t go there for the grill anymore and I would rather spend more at the market. I only go there, if I must, for a grocery item. I avoid them. If I pay good money for a sandwich it might as well be the one I ordered without attitude and an argument.

  11. Editor says:

    To Kathy

    In April we will have the ground floor “Le District” shop in the Brookfield Place. It is like Eataly in Midtown. However, LeFrak needs to demolish that strip on South End and start over.

  12. chconkl says:

    You know what else is annoying on that strip? The liquor store and its policy of only allowing a charge for an order over $19. Sometimes I just want one bottle of $15 Malbec and I always have to think about having cash. Not the biggest deal, but still…

  13. AnonyMouse Social says:

    We have lived in BPC for a few years now; I was a loyal customer to the 24 Hour Store because

    a) they carried ONE thing no one else in the area carried;
    b) because I have been ill for quite some time and unable to always get to the market, therefore needing delivery service. I will not complain about the incorrect orders over the years and the grouchy “behind the counter” people (not the Petra, anyway), or the jacked-up pricing or expired food…

    INSTEAD I AM PISSED because first, I called today and was left on hold for 12 minutes and then hung up on. Called right back, said I was on hold and was “disconnected” and the person said “We cannot help you right now call back later”.

    OK….

    So I did. Well, to my surprise there is “new management” and they no longer take phone credit card orders.

    Anyone in BPC want to go “in” on a real grocery store that is affordable, clean, delivers (via Seamless or GrubHub – who cares!)… I am about ready to leave this particular part of town – groceries and toiletries alone are more expensive than, YES, the cost of housing itself! Ridiculous and unnecessary; grimy Gristedes and greedy 24 HOUR are just not worthy options.

Leave a Reply